Shattea - Sell Project

Key Highlights Fully developed AI-powered conversational commerce SaaS built to automate customer conversations, lead generation, sales and appointment booking across multiple communication channels. Designed specifically around the way businesses operate in Latin America, with a strong focus on WhatsApp, Instagram and Facebook customer interactions. Unlike traditional chatbots that only answer questions, the platform is designed to manage the full commercial conversation and move customers toward a measurable business outcome. Includes three specialized operating modes: Sales, Lead Generation and Appointment Booking, allowing businesses to adapt the AI to different commercial objectives. Proprietary sales workflow capable of collecting customer information, identifying products, managing inventory-related conversations and supporting payment verification workflows. AI-assisted payment receipt analysis and verification logic designed for businesses that frequently close sales through bank transfers and payment confirmations. Built-in inventory management designed to allow the AI to search and recommend available products during customer conversations. Multi-account, multi-branch and team management architecture, enabling businesses to assign workers, administrators and operational settings across different branches. Centralized customer conversation management with human handoff functionality when a customer needs personal assistance. Automated internal notifications for sales, leads, appointments and conversations requiring human attention. Includes analytics and operational metrics to help businesses monitor conversations and team activity. Subscription and account infrastructure already developed, along with the commercial website and application frontend. Significant opportunity for a strategic buyer to launch the existing technology under the Shattea brand or integrate the platform and intellectual property into an existing CRM, customer-service, conversational AI or WhatsApp automation product. The primary growth opportunity is commercialization. The product has been developed to an advanced stage, while customer acquisition and scaling remain largely untapped. Operations Shattea is an AI-powered SaaS platform designed to automate conversations between businesses and their customers. Businesses connect their communication channels and configure how they want the AI to operate. Depending on the selected mode, the platform can qualify leads, collect customer information, answer product questions, search inventory, assist with sales, analyze payment confirmations, schedule appointments and escalate conversations to human staff when necessary. The platform currently supports a technology architecture centered around channels such as WhatsApp, Instagram and Facebook. The system consists of a complete frontend and backend infrastructure, AI orchestration logic, database architecture, account management, team and branch management, inventory functionality, analytics, notification workflows and subscription-related infrastructure. The business is currently in the pre-revenue / commercialization stage. Therefore, the main responsibility of a new owner would not be rebuilding the technology, but rather acquiring customers, developing partnerships, refining positioning and scaling distribution. The technical infrastructure does require normal SaaS maintenance, including monitoring APIs and third-party integrations, maintaining cloud infrastructure, updating integrations when external platforms change their APIs, and providing customer support as the user base grows. At the current stage, operational time requirements can remain relatively limited because there is not yet a large customer base requiring ongoing support. The majority of the new owner's time would likely be dedicated to sales, partnerships and go-to-market execution rather than daily product operations. Customers Shattea is currently pre-revenue and does not yet have an established paying customer base. The platform has been developed primarily for small and medium-sized businesses that receive a significant number of customer inquiries through messaging platforms and need to convert those conversations into leads, appointments or completed sales. Potential customer segments include: Automotive dealerships Real estate businesses Ecommerce companies Retail businesses Professional service providers Medical and appointment-based businesses Agencies Businesses selling through WhatsApp and social media Companies operating multiple branches or sales teams The initial commercial focus has been Latin America, where WhatsApp and social messaging play an important role in the customer purchasing process. This represents one of the largest opportunities for a new owner. There is currently no legacy customer base or geographic restriction, meaning the buyer can determine the go-to-market strategy from the beginning and expand the platform throughout Latin Amer...