customer support and client management software - Sell Project

Key Highlights AI support and client management web app designed for small agencies and service teams. Combines a website chatbot, shared support inbox, private client portals and work request tracking. Includes team assignments, scope approvals, deadlines, file sharing and delivery reporting. Source code, installation documentation and production setup tools included. Opportunity for a new owner to launch paid subscriptions, develop a specific agency niche and acquire the first customers. Operations CS Agent helps teams answer recurring customer questions and manage client requests through delivery. AI answers use approved business knowledge, with human handoff when needed. The intended revenue model is recurring subscriptions. Stripe integration is implemented but requires configuration and live verification. Ongoing operations include hosting, backups, monitoring AI usage, customer support and software maintenance. Weekly operating hours have not yet been measured because the product has not launched commercially. Initial deployment and customer acquisition will require additional time. Customers The target customers are small web/design agencies and service businesses that manage customer support and ongoing client work. The product is pre-launch, with no established paying customer base. Customer acquisition, retention and churn have not yet been validated. A new owner could target domestic or international customers through direct outreach, agency partnerships and product demonstrations. Financials This is a pre-revenue software product. There is no established subscription revenue, profit history or measured churn to report. Operating costs will depend on hosting, AI usage, transactional email and payment processing. No claims are made about recurring income, profitability or future returns. Additional Notes The project evolved from an AI support tool into a broader support and client delivery workspace. A public product overview is available at CS Agent. The sale concerns the software source code and accompanying documentation. Production launch requires hosting, a domain, provider credentials and email/payment configuration. Transferable rights, licensing, included assets and any post-sale assistance should be specified in the final sale agreement.