FeedbacQ is a tablet-based customer feedback solution developed by Wiinnova Software Labs. FeedbacQ enables companies to get live feedback and measure customer experiences. The solution helps in analyzing data to drive strategic business decisions from a customer point of view.
- Streamline business decision-making process from a customer point of view
- Analyze and take corrective action based on customer sentiments
- Compare feedback from various periods to track progress and gain insights on customer satisfaction index.
- Push customized content onto customers through various channel to generate more reviews and engagement on various social media platforms