Customer feedback and complaint management SaaS for GCC businesses
Wafeed is a launch-ready bilingual B2B SaaS platform built for restaurants, salons, clinics, retailers, delivery businesses, and other service-based organizations that want to collect, manage, and act on customer feedback more effectively. Businesses can share a single feedback link through QR codes, NFC, WhatsApp, SMS, email, websites, and printed receipts. Feedback is collected in a centralized dashboard, where issues can be routed to the appropriate branch, staff member, or responsible owner for follow-up and resolution. The platform includes complaint tracking, branch and staff reporting, private customer replies, low-rating alerts, branded feedback links, Arabic and English interfaces, subscription billing, and multi-branch management. The product is currently pre-revenue and has not yet been commercially scaled. It is fully developed and ready for a buyer who can focus on sales, partnerships, customer acquisition, and GCC market expansion. The sale includes the complete codebase, brand, domain, website, database architecture, admin dashboard, customer-facing application, design assets, documentation, deployment setup, and reasonable post-sale handover support. Growth opportunities include direct B2B sales, agency and reseller partnerships, white-label offerings, GCC expansion, SEO, digital acquisition, and additional enterprise features.
Next step: <p>A buyer can take the project further by focusing on commercial launch and customer acquisition across GCC markets. Key opportunities include direct B2B sales to restaurants, clinics, salons, retailers, and hospitality businesses, building reseller and agency partnerships, expanding into additional GCC countries, and offering white-label packages. Further growth can also come from SEO, targeted digital marketing, deeper analytics, integrations, automation, and enterprise-focused features.</p>
For sale
Asking price: $16,900 USD
What's included
Domain name, Source code, All related design work, Email account
The sale also includes the brand, website, database schema, admin dashboard, customer-facing application, deployment configuration, subscription billing setup, available documentation, design assets, and reasonable post-sale handover support. Third-party services will be transferred where permitted or migrated to buyer-owned accounts.
Reason for selling
I am busy with other things and no longer have time to maintain this project.
Project metrics
Average Monthly Visitors: Pre-launch
Average Monthly Revenue: Pre-revenue
Average Monthly Downloads: Pre-launch / New project
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