Peersive - Sell Project

AI RAG Chatbot Builder:Train bots on PDFs, DOCX, CSVs, URLs and website content using RAG. Bots answer from your knowledge — not generic responses. Q&A pairs, real-time sentiment analysis, confidence scoring, missed query detection, conversation memory and one-line website embed.Visual Flow Builder:Drag-drop canvas to design full conversation flows. Condition nodes, trigger nodes, webhook nodes, message nodes — connect them any way you need. No code required.Agent Studio — 16+ AI Agents:Sentiment · Lead Capture · Live Hand-Off · SQL Agent · Voice Input · Multilingual · GDPR Consent · Appointment Booking · Auto Reply · CSAT · Product Recommender · Page Navigator · VoiceMail · Documentation · Offline Message · CCA Agent(Context-Aware)All drag-drop configurable on a live visual canvas.Widget Visual Studio:20+ themes, real-time live preview, AI theme generator, custom avatar upload, typography controls, glass morphism, shadow effects, message animations and background patterns.Live Human Handoff Inbox:SSE-powered real-time inbox. Full conversation history, canned responses, typing indicators, live sentiment display, auto-reply and keyword-based escalation triggers.Email Automation:Build and manage email templates from the dashboard. Trigger automated emails on conversation events — lead captured, appointment confirmed, handoff initiated, session resolved. Full HTML template support via Gmail SMTP.Appointment Booking System:Full calendar, time slot management, confirm/cancel/reschedule, automated email notifications and Google Calendar sync.Peersive Analytics:Independent analytics microservice. 1-line JS embed, live visitor stream, pageviews, sessions, bounce rate, device and browser breakdown, referrer tracking, 24-column heatmap, funnel analysis, session explorer and white-label embeddable dashboard.SQL Agent:Plain English → SQL. Schema explorer, result tables, CSV export.Limits & RAG Evaluation:Token usage, cost estimation per session, RAG quality scoring, low-confidence query logs and 14-day rolling usage chart.Multi-Tenant Auth:Firebase authentication. Every user's bots, knowledge base, sessions and analytics are fully isolated.In Detail:━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ AI CHATBOT BUILDER━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━The core of the platform. Build intelligent chatbots that are trained on YOUR business content — not generic AI responses.→ RAG (Retrieval-Augmented Generation) pipeline — upload PDFs, DOCX, TXT, CSV, MD, HTML files and the bot learns from them instantly→ Web scraping — paste any URL and the bot scrapes and indexes the content automatically→ Q&A Pairs — add direct question-and-answer pairs that bypass the LLM entirely for pinpoint-accurate instant responses→ Sentiment analysis — every single user message is analysed for emotional tone (positive, negative, neutral) and scored in real time→ Confidence scoring — every bot response includes a RAG confidence score so you know how reliable the answer is→ Missed query detection — automatically logs questions the bot couldn't answer well, so you know exactly what to improve→ Conversation memory — maintains full session context so the bot remembers what was said earlier in the conversation→ Multi-language detection — detects the user's language and responds accordingly→ System instructions — write custom personality, tone, and behaviour rules for each bot→ Per-bot configuration — every bot has its own name, icon, instructions, knowledge base, and CSS→ Multi-tenant isolation — every user account has completely separate bots and data. No crossover. Ever.→ One-line embed — a single script tag deploys the widget on any website, with colour, position, greeting, and auto-open controls→ iFrame embed — alternative inline embed option for full-page integrations→ Bot management — create, edit, switch, and delete bots from a single dashboard with a live selector━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ VISUAL FLOW BUILDER━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━Design complete conversation flows on a visual drag-and-drop canvas — no code required. This is where logic lives.→ Node-based canvas — drag, drop, and connect message nodes visually→ Condition nodes — branch conversations based on user input or context→ Trigger nodes — start flows based on time, scroll depth, exit intent, or custom events→ Webhook nodes — send data to external systems mid-conversation→ Message nodes — define exact bot responses at each step→ Flow activation — toggle any flow on or off per bot with one click→ Real-time preview — see how the conversation will feel as you build it→ Non-technical friendly — any team member can design flows without touching code━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ AGENT STUDIO — 16+ AGENTS━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━A full visual agent canvas. Activate, configure, and wire together powerful specialised AI agents — each one extending the chatbot with a specific capability.→ Sentiment Agent — analyses emotional tone of every message in real time, stores results per session→ Lead Capture Agent — collects name, email, phone from users during conversation and stores qualified leads→ Live Hand-Off Agent — detects escalation triggers and seamlessly transfers the conversation to a human agent→ SQL Agent — connects to your database, understands natural language questions, and returns live query results→ Voice Input Agent — full speech-to-text inside the chat widget. Users speak, the bot understands→ Multilingual Agent — auto-detects the user's language and responds fluently in the same language→ GDPR Consent Agent — presents a consent form inside the chat and logs acceptance with timestamp→ Appointment Agent — lets users book meetings directly inside the conversation. No redirect needed→ Auto Reply Agent — sends instant predefined responses when no human agent is available→ CSAT Agent — automatically asks for satisfaction ratings at the end of conversations and stores scores→ Product Recommender Agent — analyses user intent and recommends relevant products or services→ Page Navigator Agent — understands where a user is on the website and guides them to the right page→ Documentation Agent — answers questions specifically from a structured knowledge or documentation source→ VoiceMail Agent — records and stores audio voice messages from users when agents are offline→ Offline Message Agent — captures written messages and contact details when no one is available→ CCA Agent (Context-Aware Conversation) — maintains deep context awareness across the full conversation historyAll agents are drag-and-drop configurable on a live visual canvas. Toggle on, configure, connect — done.━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WIDGET VISUAL STUDIO━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━Design your chat widget exactly how you want it. Every change reflects live in the preview as you make it.→ 20+ professional themes — Midnight, Obsidian, Matrix, Eclipse, Neon, Aurora, Cosmic, Glassmorphism, and more→ AI theme generator — describe a visual style in plain words and it generates the full CSS automatically→ Background — solid colour, gradient, or custom image upload with full cover/position control→ Background patterns — dots, grid lines, diagonal overlays with custom colour and size→ Header design — custom background colour, text colour, blur effect, height control→ Message bubbles — individual colour control for bot messages and user messages, border radius, font styling→ Avatar — upload a custom image, choose from Lucide icons, set shape (circle, rounded, square) and background colour→ Typography — choose from 9 professional fonts, control font size, line height, letter spacing→ Effects — shadow styles (none, soft, medium, large, glow), glass morphism toggle with blur intensity→ Animations — message entrance animations (slide, fade, bounce, pop)→ Input bar — custom border radius, focus glow colour→ Undo/Redo — full history stack, undo any change instantly→ Export CSS — download the generated CSS and use it anywhere→ Apply to chatbot — save the theme directly to your live bot with one click→ Dashboard link — return to the main builder instantly━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ LIVE HUMAN HANDOFF INBOX━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━When a conversation needs a real human, agents step in immediately — no page refresh, no delay, no dropped context.→ Real-time SSE inbox — new messages appear instantly without polling→ Session tabs — Active sessions and Resolved sessions clearly separated→ Full conversation history — agents see everything the bot and user said before handoff→ Reply interface — type and send messages directly to the user from the inbox→ Canned responses — pre-saved reply templates for the most common questions, one click to insert→ Email compose — send a follow-up email directly from the inbox without leaving the page→ Typing indicator — shows agents when the user is currently typing→ Live sentiment display — shows the emotional score of the conversation so agents know what to expect→ Resolve session — mark conversations as complete with one click→ Auto-reply — configure automatic responses when no agent picks up within a set time→ Handoff triggers — define keywords or conditions that automatically escalate to human━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ APPOINTMENT BOOKING SYSTEM━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━A fully built booking and scheduling system — no Calendly, no third-party tools, no additional subscriptions.→ Calendar grid — full monthly calendar view with appointment overview→ Time slot management — create, edit, and block available slots per day→ Booking flow — customers book directly inside the chat widget→ Confirm and cancel — approve or decline bookings from the dashboard→ Reschedule — move appointments to a new slot without cancelling→ Email notification templates — automated confirmation, reminder, and cancellation emails→ Google Calendar integration — sync appointments directly to Google Calendar→ KPI dashboard — total bookings, confirmed, pending, cancelled at a glance━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ PEERSIVE ANALYTICS━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━An entirely independent website analytics platform — runs as its own microservice on a separate port. Think Plausible Analytics, but built from scratch and fully owned.→ Auto-tracking script — one single line of JavaScript, zero configuration, starts tracking immediately→ Real-time live visitor stream — see who is on your website right now via SSE→ Pageviews and sessions — full traffic overview with daily, weekly, and monthly breakdowns→ Bounce rate and time on page — understand how visitors engage with your content→ Device breakdown — desktop, tablet, mobile percentages→ Browser and OS analytics — Chrome, Safari, Firefox, Windows, macOS, Android, iOS→ Traffic sources — direct, search, referral, social, broken down by source URL→ Referrer tracking — see exactly which websites are sending you traffic→ 24-column activity heatmap — visualise which hours of the day have the most traffic→ Funnel analysis — define multi-step conversion funnels and track drop-off at each stage→ Session explorer — browse individual session records and see the full page journey per visitor→ Multi-site management — manage analytics for multiple websites from one dashboard→ Token-based embed — generate a secure embed token per site→ Token rotation — rotate tokens for security without losing historical data→ White-label dashboard — embed the analytics dashboard on any website via iFrame→ Per-user isolation — each account sees only their own analytics data━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ SQL AGENT━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━→ Natural language to SQL — ask questions in plain English, get live database results→ Schema explorer — browse all tables, columns, and data types visually→ Result tables — view query results in a clean structured table→ CSV export — download any query result as a CSV file→ Query history — revisit and re-run previous queries→ Connect to your own database — plug in your own data source━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ MULTI-TENANT AUTHENTICATION━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━→ Firebase authentication — Google sign-in and email/password→ Full account isolation — every user's bots, knowledge bases, sessions, and analytics are completely private→ Zero data bleed between accounts — guaranteed by server-side UID scoping→ Secure token-based API calls — all authenticated requests verified server-side→ Post-login product hub — after sign-in, users land on a home hub to choose between Chatbot Builder and Analytics━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ LIMITS & RAG EVALUATION━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━→ Token usage tracking — monitor estimated token consumption per bot per session→ Cost estimation — see approximate API cost per conversation→ RAG quality scoring — evaluate how well the knowledge base is answering questions→ Low-confidence query log — see which questions scored poorly so you can fix them→ Missed query detection — full log of questions the bot failed to answer confidently→ Usage by day — 14-day rolling chart of message volume and token usage→ Session-level breakdown — per-session message count, character count, token estimate, and cost━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━EMAIL AUTOMATION━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━Build and manage email templates directly from the dashboard. Trigger automated emails based on conversation events — lead captured, appointment confirmed, handoff initiated, session resolved. Send follow-up emails from the handoff inbox without leaving the platform. Configurable via Gmail SMTP with full HTML template support.