KB Support - Sell Project
Project Overview
KB Support is the ultimate WordPress plugin for providing support and helpdesk services to your customers.Enriched with features, you can be sure that right from activation, KB Support will provide the perfect HelpDesk solution for your agents to support your customers.The built-in Knowledgebase allows customers to find solutions to their issues during the ticket submission process, reducing the overall number of support queries received by your helpdesk.Key FREE Features of KB Support include:E...
Detailed Description
KB Support is the ultimate WordPress plugin for providing support and helpdesk services to your customers.
Enriched with features, you can be sure that right from activation, KB Support will provide the perfect HelpDesk solution for your agents to support your customers.
The built-in Knowledgebase allows customers to find solutions to their issues during the ticket submission process, reducing the overall number of support queries received by your helpdesk.
Key FREE Features of KB Support include:
- Easily manage and customize submission forms. No coding required, multiple forms can be created and utilized
- Guest submission is fully supported. Customers do not need an account to create or manage support tickets
- Sequential ticket numbers
- Email notifications keep customers, admins and support agents up to date with recent ticket events
- Restricted access ensures that only agents and the assigned customer are able to view tickets and correspondence
- Unlimited ticket participants to ensure that all relevant parties can contribute towards a ticket on behalf of a customer
- A fully responsive and clean front end design where customers can manage their tickets, including viewing and creating replies
- Integrated Knowledge Base articles can be easily created and referenced to try and offer solutions without tickets being created
- Ability to restrict access to individual knowledge base articles to logged in users only
- Auto assign new tickets to agents based on current ticket count, or randomly
- Tracks an agents status so you can see if they are online or offline
- Ability to assign tickets to multiple agents
- Add agents to departments and have assign to departments
- A number of useful shortcodes to display submission forms, KB Article lists, ticket history, login/registration forms, profile editor, KB Article search form – and more
- Numerous template tags enable you to easily add ticket related content into email notifications
- Private ticket notes that are visible to agents only
- Restrict which tickets an agent can view. i.e. Just those to which they are assigned
- Group customers within a company
- Customers can access tickets created by other members of their company
- Uses templates that allow for easy customization of front end pages, shortcodes and CSS styles
- Ajax based ticket submissions provide a powerful, reliable and friendly interface for customers
- Built in SPAM protection
- Customer portal enabling access to existing and historic tickets
Further enhancements are available via paid extensions (which are also included in this sale) including...
- Email Support – Management of tickets via email for agents and customers. Automation via email for agents.
- Easy Digital Downloads Integration – Integrate KB Support with your Easy Digital Downloads store providing a seamless support solution
- WooCommerce Integration – Integrate KB Support with your WooCommerce store providing a seamless support solution
- Zapier – Connect with thousands of 3rd party applications via zapier.com and fully automate your workflows.
- Knowledge Base Integrations – Fully integrate KB Support into your existing knowledge base solution
- Ratings & Satisfaction – Enables customers and visitors to provide feedback on their support experience as well as the quality of your KB articles
- Reply Approvals – Adds an approval process to ticket replies created by selected agents forcing a four-eyed approach to ticket replies
- Canned Replies – Instantly reply to tickets with a single click using pre-defined replies to questions you receive the most
- Custom Ticket Status – Define your own ticket statuses and enable email notifications when a ticket enters the status
- Email Signatures – Enables support workers to register a custom signature which can be auto inserted into email notifications sent to customers
- MailChimp Integration – Grow your subscriptions by enabling quick and seamless customer sign-ups to your MailChimp newsletter lists via KB Support
Content Freshness & Updates
Project Timeline
Created: (4 years ago)
Last Updated: (1 day ago)
Update Status: Updated 1.6609030907755 days ago - Recent updates
Version Information
Current Version: 1.0 (Initial Release)
Development Phase: Production Ready - Market validated and ready for acquisition
Next Update: <p>A reporting dashboard would be a highly beneficial addition to the paid extension portfolio. With the issues that the market leader experienced throughout 2020, it is the perfect time to grow KB Support and take over the market share</p>
Activity Indicators
Project Views: 8,278 total views - Active engagement
Monthly Activity: 1,200 monthly visitors - Consistent user engagement
Revenue Activity: $300 monthly revenue - Active monetization
Content Status: Published and publicly available
Content Freshness Summary
This project information was last updated on December 11, 2025 and represents the current state of the project. The content is very fresh and reflects recent developments. The project shows active engagement with 8,278 total views, indicating ongoing interest and relevance.
Visual Content & Media
Project Screenshots & Interface
The following screenshots showcase the visual design and user interface of KB Support:
Screenshot 1: Main Dashboard & Primary Interface
This screenshot displays the main dashboard and primary user interface of the application, showing the overall layout, navigation elements, and core functionality. The interface demonstrates the modern design principles and user experience patterns implemented using php,javascipt,jQuery,css,HTML.
Screenshot 2: Key Features & Functionality
This screenshot displays key features and functionality of the application, demonstrating specific capabilities and user interactions. The interface demonstrates the modern design principles and user experience patterns implemented using php,javascipt,jQuery,css,HTML.
Screenshot 3: User Experience & Navigation
This screenshot displays user experience elements and navigation patterns, showing how users interact with the interface. The interface demonstrates the modern design principles and user experience patterns implemented using php,javascipt,jQuery,css,HTML.
Screenshot 4: Advanced Features & Capabilities
This screenshot displays additional features and advanced capabilities, showcasing the full scope of the application. The interface demonstrates the modern design principles and user experience patterns implemented using php,javascipt,jQuery,css,HTML.
Screenshot 5: Advanced Features & Capabilities
This screenshot displays additional features and advanced capabilities, showcasing the full scope of the application. The interface demonstrates the modern design principles and user experience patterns implemented using php,javascipt,jQuery,css,HTML.
Screenshot 6: Advanced Features & Capabilities
This screenshot displays additional features and advanced capabilities, showcasing the full scope of the application. The interface demonstrates the modern design principles and user experience patterns implemented using php,javascipt,jQuery,css,HTML.
Live Demo & Interactive Experience
Live Demo URL: https://kb-support.com
Experience KB Support firsthand through the live demo. This interactive demonstration allows you to explore the application's features, test its functionality, and understand its user experience. The live demo showcases the saas application's technical capabilities implemented with php,javascipt,jQuery,css,HTML and real-world performance, providing a comprehensive understanding of the project's value and potential.
Visual Content Summary
This project includes 6 screenshotsno videos plus a live demo, providing comprehensive visual documentation of the saas application. The media content demonstrates the project's technical implementation using php,javascipt,jQuery,css,HTML and user interface design, showcasing both the visual appeal and functional capabilities of the solution.
Technical Specifications & Architecture
Technology Stack & Implementation
Primary Technologies: php,javascipt,jQuery,css,HTML
Technology Count: 5 different technologies integrated
Implementation Complexity: Medium - Moderate integration effort with multi-skill development
Technology Analysis
System Architecture & Design
Architecture Type: Saas Application
Architecture Pattern: Modern Software Architecture with scalable design patterns
Scalability & Performance
Current Load: 1,200 monthly visitors - Proven scalability
Revenue Performance: $300 monthly revenue - Sustainable business model
Scalability Level: Medium - Business-level scalability with growth potential
Security & Compliance
Security Level: Production-grade security with revenue validation
Security Technologies: Modern security practices and secure coding standards
Data Protection: Revenue-generating application with user data protection and privacy compliance
Integration & API Capabilities
Live Integration: https://kb-support.com - Active deployment with real-world integration
API Technologies: Modern API development with standard RESTful practices
Integration Readiness: Production-ready for business integration and enterprise deployment
Development Environment & Deployment
Development Commitment: 5-10 hours per week - Full-time development
Deployment Status: Live deployment with active user base
Next Development Phase: <p>A reporting dashboard would be a highly beneficial addition to the paid extension portfolio. With the issues that the market leader experienced throughout 2020, it is the perfect time to grow KB Support and take over the market share</p>
Technical Summary
This saas project demonstrates advanced technical implementation using php,javascipt,jQuery,css,HTML with proven scalability handling 1,200 monthly visitors and sustainable revenue generation of $300 monthly and production-ready deployment. The technical foundation supports immediate business integration with modern security practices and scalable architecture.
Common Questions & Use Cases
How to Build a saas Project Like This
Technology Stack Required: php,javascipt,jQuery,css,HTML
Development Approach: Build a scalable software solution with modern architecture patterns and user-centered design.
Step-by-Step Development Guide
- Planning Phase: Define requirements, user stories, and technical architecture
- Technology Setup: Configure php,javascipt,jQuery,css,HTML development environment
- Core Development: Implement main functionality and user interface
- Testing & Optimization: Test performance, security, and user experience
- Deployment: Deploy to production with monitoring and analytics
- Monetization: Implement revenue streams and business model
Best Practices for saas Development
Technology-Specific Best Practices
General Development Best Practices
- Code Quality: Write clean, maintainable code with proper documentation
- Security: Implement authentication, authorization, and data protection
- Performance: Optimize for speed, scalability, and resource efficiency
- User Experience: Focus on intuitive design and responsive interfaces
- Testing: Implement comprehensive testing strategies
- Deployment: Use CI/CD pipelines and monitoring systems
Use Cases & Practical Applications
Target Audience & Use Cases
Business Use Cases: This project is ideal for businesses looking to generate revenue through proven monetization strategies. Perfect for entrepreneurs, startups, or established companies seeking saas solutions.
Proven User Base: With 1,200 monthly visitors, this project demonstrates real-world demand and user adoption.
Comparison & Competitive Analysis
Why php,javascipt,jQuery,css,HTML?
This project uses php,javascipt,jQuery,css,HTML because:
- Technology Synergy: The combination of php,javascipt,jQuery,css,HTML creates a powerful, integrated solution
- Community Support: Large, active communities for ongoing development and support
- Future-Proof: Modern technologies with long-term viability and updates
Competitive Advantages
- Proven Revenue: $300 monthly revenue demonstrates market validation
- User Traction: 1,200 monthly visitors show strong market demand
- Modern Tech Stack: php,javascipt,jQuery,css,HTML provides competitive technical advantages
- Ready for Market: Production-ready solution with immediate deployment potential
Learning Resources & Next Steps
Learn php,javascipt,jQuery,css,HTML
To understand and work with this project, consider learning:
- php: Official documentation and community learning resources
- javascipt: Official documentation and community learning resources
- jQuery: Official documentation and community learning resources
- css: Official documentation and community learning resources
- HTML: Official documentation and community learning resources
Hands-On Learning
Try It Yourself: https://kb-support.com
Experience the project firsthand to understand its functionality, user experience, and technical implementation. This hands-on approach provides valuable insights into real-world application development.
Project Details
Project Type: Saas
Listing Type: Sell
Technology Stack: php,javascipt,jQuery,css,HTML
What's Included
domain,source_code,data,design,twitter,email
Reason for Selling
<p>I am selling this project because I am extremely busy with a number of other things and no longer have the time to grow this project at a pace which will continue the success of it.</p>
Technical Architecture
Technology Stack & Architecture
This saas project is built using a modern technology stack consisting of php,javascipt,jQuery,css,HTML. The architecture leverages these technologies to create a production-ready solution that can handle real-world usage scenarios.
Architecture Type: Saas - This indicates the project follows modern software architecture patterns.
Technical Complexity: Multi-technology stack requiring integration expertise
Business Context & Market Position
Business Model & Revenue Potential
This project represents a saas business opportunity with established market presence. The project currently generates $300 in monthly revenue, demonstrating proven market demand and monetization potential.
Market Validation: With 1200 monthly visitors, this project has achieved significant market traction and user adoption, indicating strong product-market fit.
Acquisition Opportunity: <p>I am selling this project because I am extremely busy with a number of other things and no longer have the time to grow this project at a pace which will continue the success of it.</p> This presents an excellent opportunity for acquisition by someone looking to continue development or integrate the technology into their existing business.
Development Context & Timeline
Project Development Timeline
This project was created on January 6, 2021 and last updated on December 11, 2025. The project has been in development for approximately 60 months, representing 1801.1965049511 days of development time.
Development Commitment: The project requires 5-10 hours per week of development time, indicating a full-time level commitment.
Technical Implementation Effort
Implementation Complexity: Medium - The project uses 5 different technologies (php,javascipt,jQuery,css,HTML), requiring moderate integration effort and multi-skill development.
Next Development Phase: <p>A reporting dashboard would be a highly beneficial addition to the paid extension portfolio. With the issues that the market leader experienced throughout 2020, it is the perfect time to grow KB Support and take over the market share</p>
Market Readiness & Maturity
Production Readiness: This project is market-ready and has been validated through real user engagement. The codebase is stable and ready for immediate deployment or further development.
Competitive Analysis & Market Position
Market Differentiation
Technology Advantage: This project leverages php,javascipt,jQuery,css,HTML to create a unique solution in the saas space. The technology stack provides cutting-edge technical implementation that sets it apart from traditional solutions.
Market Opportunity Assessment
Market Traction: With 1200 monthly visitors, this project has demonstrated clear market demand and user adoption. This level of engagement indicates strong product-market fit and validates the business concept against existing market solutions.
Revenue Validation: The project's $300 monthly revenue demonstrates proven monetization potential and market willingness to pay for this type of solution. This revenue performance positions it competitively against similar offerings in the market.
Competitive Advantages
- Proven Market Success: Established user base and revenue stream provide immediate competitive advantage
- Technical Maturity: Production-ready codebase with real-world testing and optimization
- Market Validation: User engagement and revenue data prove market demand
- Modern Technology Stack: php,javascipt,jQuery,css,HTML provides scalability, maintainability, and future-proofing
Pricing Information
Offer Price: $10,000 USD
Project Metrics
Average Monthly Visitors: 1200
Average Monthly Revenue: $300
Average Monthly Downloads: 200
About the Creator
Developer: User ID 11965
Project Links
Live Demo: https://kb-support.com
Key Features
- Built with modern technologies: php,javascipt,jQuery,css,HTML
- Proven user base with 1200 monthly visitors
- Generates $300 in monthly revenue
- Ready for immediate acquisition
Frequently Asked Questions
What is this project about?
KB Support is a saas project that KB Support is the ultimate WordPress plugin for providing support and helpdesk services to your customers.Enriched with features, you can be sure that right from activation, KB Support will provide th....
How much does this project cost?
This project is listed for sale at $negotiable USD. There's also an offer price of $10,000 USD. The price reflects the project's current revenue, user base, and market value.
What's included when I buy this project?
domain,source_code,data,design,twitter,email You'll receive everything needed to run and maintain the project.
Why is the owner selling this project?
<p>I am selling this project because I am extremely busy with a number of other things and no longer have the time to grow this project at a pace which will continue the success of it.</p> This is a common reason for selling successful side projects.
What technologies does this project use?
This project is built with php,javascipt,jQuery,css,HTML. These technologies were chosen for their suitability to the project's requirements and the developer's expertise.
What are the project's current metrics?
The project currently has 1200 monthly visitors. It generates $300 in monthly revenue. These metrics indicate the project's current performance and potential.
Can I see a live demo of this project?
Yes! You can view the live demo at https://kb-support.com. This will give you a better understanding of the project's functionality and user experience.
How do I contact the project owner?
You can contact the project owner through SideProjectors' messaging system. Click the "Contact" button on the project page to start a conversation about this project.
Is this project still actively maintained?
Since this project is for sale, the current owner may be looking to transfer maintenance responsibilities to the buyer.